Refund policy

At YINIVARA, your satisfaction is important to us. Because our products are personal care items, we are unable to accept returns or exchanges once they have left our facility — this ensures every jar you receive is fresh, safe, and untampered with.

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery. We may request photos of the product and packaging to help us resolve the issue quickly.

To report an issue, please email us at support@yinivara.com with your order number, a description of the issue, and photos if applicable.